Terms of Service

Last Updated: October 2026

1. Acceptance of Terms

By accessing this website (hvacemergencycontractor.com), requesting assistance via our web forms, or placing a telephone call to our dispatch center (855-788-2696), you agree to be bound by these Terms of Service, all applicable state and federal laws, and our Privacy Policy.

2. Dispatch Network Nature of Services

HVAC Emergency Contractor functions as a nationwide scheduling and dispatch service that connects residential and commercial property owners with independent, third-party HVAC and mechanical service contractors. HVAC Emergency Contractor does not directly employ the field technicians or own the physical contracting entities providing on-site labor.

3. Independent Contractor Relationship & Scope

All diagnostics, refrigerant handling, combustion safety testing, mechanical repairs, and equipment installations are executed solely by independent contractors. Each contractor is responsible for maintaining their required municipal licenses, certifications (including EPA Section 608 compliance), commercial liability insurance, and adherence to regional mechanical codes. The contractual relationship for on-site services, warranties, and payments exists directly between the property owner and the performing contractor.

4. Project Estimates and Pricing Disclaimer

Any pricing guidance, ranges, or cost references displayed on this website are provided strictly for general educational and budgeting purposes. Actual costs are determined following an in-person physical inspection of your equipment, considering factors such as unit tonnage, accessibility, fuel source, replacement component availability, and regional code mandates. All mechanical work requires your explicit approval of the contractor's written project estimate before work proceeds.

5. Limitation of Liability

To the fullest extent permitted by applicable law, HVAC Emergency Contractor, its founders, directors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of this dispatch service or the performance, actions, or omissions of independent contractors referred through our network.

6. Modifications to Terms

We reserve the right to revise these Terms of Service at any time without prior notice. Continued use of our website or dispatch services following any updates signifies your acceptance of the revised terms.

7. Inquiries and Legal Notice

For questions concerning these Terms of Service, please reach out to our administrative compliance desk: